CUSTOMER EXPERIENCE (CE) KEYNOTE SPEAKING
These half-hour Customer Experience sessions are designed for chamber of commerce luncheons, corporate gatherings or special events. We can also create custom sessions.
Our menu of 30-minute sessions is found below.
CUSTOMER FEEDBACK MVP
This fast-paced, fun and engaging module unpacks a treasure trove of valuable feedback hidden in plain sight.
REALLY GOOD SOUP
This energetic and innovative session highlights the significance of the "EXPERIENCE" we deliver.
WHEN RUBBER MEETS ROAD
We explore tying a bow on each customer transaction interlocking the ribbons of expectations and deliverables.
DELIVERING EASY PEASY
These 30 minutes unveil the beauty of various simplifications that elevate customer satisfaction.
CRYPTIC COMMUNICATION
We delve into the costs associated with muddled, garbled, abbreviated and confusing communication.