9/23/2021 - CLICK TO WATCH E101 "HAWK EYES"
These half-hour sessions are designed for chamber of commerce luncheons or corporate gatherings.
This fast-paced, fun and engaging module unpacks a treasure trove of valuable feedback hidden in plain sight.
This energetic and innovative session highlights the significance of the "EXPERIENCE" we deliver.
We explore tying a bow on each customer transaction interlocking the ribbons of expectations and deliverables.
These 30 minutes unveil the beauty of various simplifications that elevate customer satisfaction.
We delve into the costs associated with muddled, garbled, abbreviated and confusing communication.
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