Scroll down for testimonials and reviews.
CHAMBER OF COMMERCE LUNCHEONS
Years of public speaking experience enable us to prepare and deliver INFOTAINMENT with professionalism. We offer live and virtual presentations. Our content draws from the 255 Timeless Business Tools found in our book and featured in our weekly podcasts.
TESTIMONIAL
"CUSTOMER FEEDBACK MVP" Virtual Event/August 2020 - 25 Minutes
"Jeff Mason presented to the Chesterfield Regional Chamber on Wednesday August 19th at a virtual GMM and gave us all valuable nuggets of best practices to deliver exceptional customer service. Thank you Jeff!"
"My take away was to take time (once a week, once a month, whenever possible) to have a quiet moment to put yourself in your customer’s shoes and evaluate your experiences and answer feedback – good or bad and learn from it all. "
Nora Amato
President & CEO
Chesterfield Regional Chamber
TESTIMONIAL
"CUSTOMER FEEDBACK MVP" Presentation/February 2020 - 30 Minutes
"Jeff Mason spoke at our monthly luncheon and gave a wonderful presentation on Customer Feedback and how out of the box thinking delivers responses. Jeff was professional, entertaining and to the point with his valuable message. I believe everybody, including myself, walked away with a better understanding on how we can improve customer satisfaction."
Lori A. Kelling, President/CEO
West St. Louis County Chamber of Commerce
TESTIMONIAL
"THE NEW FRONTIER" Virtual Event/May 2020 - 35 Minutes
"Thank you so much! Your presentation was awesome! It was super well received! Our Net Promoter Score for this luncheon was 81!!! That is amazing!!"
Kathy Duck, President
O'Fallon, MO Chamber of Commerce
EVENT RECAP
"CUSTOMER FEEDBACK MVP" Presentation/July 2020 - 30 Minutes
We had a wonderful time with the great members of the West Saint Charles Chamber of Commerce. Q&A lasted 10-12 minutes, the audience was engaged and we sold many books after the event. Brian Beseda (Beseda Flooring) is shown here with one of the 8 books he bought for his company leaders. Cody clutches his copy and shows off his big smile. GREAT day!
