SEASON 4 - EPISODES 157-208

PLEASE MORE CUSTOMERS BY SAYING GOODBYE TO BLAME-SHIFTING!

Customers want truth. Refresh and revitalize your business by demonstrating ownership during issue resolution.   

Our “3 Biz Tips in 5 Minutes” series aims at highlighting three helpful nuggets during each episode. Today’s broadcast features one of my favorite trifectas for changing business trajectory. We encourage you to absorb the timeless words of a legendary business giant. If you do these three things, we are confident your customers will respond favorably. Truth will pave the business highway better than any pack of lies! 

LOST IN THE SHUFFLE

Artist: Johnny Winter

Track: “Still Alive and Well”

Released: 1973

WHICH SANDBOX DO WE SELL FROM?

No matter what industry we are in, it seems that 80% of the competition sells the same old…same old! What if there was another approach?

Today we examine the sandbox we usually play in when it comes to sales. Over the past few decades, it seems like most of the selling presentations sound the same to buyers. Price, quality, and delivery dominate the verbal and written landscape. However, is this really what the buyers want to hear? This episode looks at some simple probing questions that can lead the way to a less crowded, and more productive sandbox to sell from. Thanks for tuning in.

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Artist: Boston

Track: “Rock and Roll Band”

Released: 1976

ARE WE GOOD BUSINESS THINKERS?

Business owners and leaders often adopt the trends of the society they are a part of. Sometimes this is a good thing, and other times this is not so good.  

This “3 Biz Tips in 5 Minutes” episode examines some practical ways to escape the monotony of “talking heads” telling us what to think, and how to think. Today we dish out three, simple questions to ignite quality thought and continuous improvement. We encourage you to find a place to getaway, turn off the electronic noise, and just think about your business! 

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Artist: Alexandra Kuznetsova

Track: “More Than a Feeling”

Released: 2019

TRADE SHOW OBSERVATIONS OFTEN CONTAIN VALUABLE TAKEAWAYS!

Listen, observe, absorb, and enjoy receiving valuable information from trade show neighbors and aisle conversations.

Today our “3 Biz Tips in 5 Minutes” show takes a quick look at some of the interesting advice we can bump into while at trade shows. Enjoy hearing a great suggestion form a Montana store owner, as well as a compliment directed to the owner of a software company in a neighboring booth. Finally, a few Account Managers share some sage insight about the two-way street necessary for high-performance, Vendor-2-Customer partnerships. 

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Artist: Jeff Beck & Jimmy Page

Track: “Rock and Roll Hall of Fame Collaboration”

Released: 2009

ARE WE STRIVERS OR ARRIVERS?

If I had saved a dime each time, I listened to what an “expert” had to say on television, I’d be booking a weekend getaway to the Bahamas!

Over the decades society has been flooded with the voices of “experts.” As a microcosm of society, the business community has copied and pasted this trend into their marketing. Social media is now the amplifier for the personalities self-titled as “experts.” Let’s take a 5-minute break and ask some questions about this! How is this affecting us? How are we projecting to our customers? What claims are we messaging to our customers? Are we “strivers” or are we classifying ourselves as “arrivers?” 

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Artist: Allman Brothers

Track: “Back Where It All Begins”

Released: 1994

POLISHING OUR DIAMOND IN THE ROUGH!

Hidden, seldom talked about and misunderstood. Let’s bring this gemstone out into the open for full consideration. 

Often dormant and untapped, this business quality is a crowd-pleaser and definitive money-maker. Customers gravitate to it, and loving parents have been expressing it to their kids for generations. Used in authentic and genuine ways, this jewel will pay big dividends for years! Join us for five minutes as we explore a business quality that most of us can unleash and polish.

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Artist: Chicago Transit Authority

Track: “25 or 6 to 4”

Released: 1970

NO MORE KITCHEN TABLE CAMPING!

Today we look at raising the bar on the total quality of life.

Attitudes, nutrition, routines, expectations, results, environments and family get packed into five, fast minutes. Ok, we really leave you with way more than three ideas in this this “3 Biz Tips in 5 Minutes” episodes. Stay strong and enjoy every day. 

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Artist: Chicago

Track: “Feeling Stronger Every Day”

Released: 1973

CHANGE AND FAILURE ARE PART OF SUCCESS

Ryan DeMent shares a variety of contemplative topics that can become inspiring self-development tools.

Ryan DeMent delivers simplistic perceptions packed with the power to transform forward motion. Managing the “ship” in entrepreneurship, embracing change and converting failure into improvement are just a few of the topics we chat about. Our discussion does not break new ground, but our verbal volleys till the soil of leading constructive and productive lives. We hope this episode inspires you to roll out the red carpet to change! Cheers!

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Artist: Metallica

Track: “Eye of the Beholder”

Released: 1986

AVOIDING UNDESIRABLE BEHAVIOR DURING VIDEO MEETINGS

This is a fun five minutes to share this with friends, family, colleagues or customers. 

Video meetings can be host to some embarrassing and unwanted behaviors that cannot be unseen. This “3 Biz Tips in 5 Minutes” show identifies a few simple suggestions that can insulate participants from casting some irritating and costly impressions. We hope this can deliver a chuckle or two! Have fun sharing and passing this link onto associates, teammates, friends and family!

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Artist: James Brown

Track: “I Feel Good”

Released: 1964 & 1965

JOURNEY TO THE CENTER OF THE EXPERIENCE ECONOMY

Effectively navigating the “Experience Economy” can elevate company performance and client-success.

Sometimes a quick dip in the pool on a hot summer day is just what people need to be refreshed. The heat of business can also beckon the necessity for a company diversion that can be refreshing and reinvigorating. We invite you to take a daytrip with SimpleBiz360® for a visit to the “Experience Economy” pool. During our time together we will look at familiar business situations from new and different angles. Our adventures can be fun, and the end results can be impactful. Join us as we outline our workshops and immersion journeys. 

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Artist: Marvin Gaye & Tammi Terrell

Track: “Ain’t No Mountain High Enough”

Released: 1967

COURTESY. PURPOSE.ACTION.

Streamline and simplify business communication forever. 

This “3 Biz Tips in 5 Minutes” broadcast introduces a three-part method of framing straight forward business interaction. Join the decades of professionals who rely on this memory trigger to assist in delivering powerful business communication. Enjoy!

LOST IN THE SHUFFLE:

Artist: The Moody Blues

Track: “I’m Just a Singer 

(In a Rock and Roll Band)”

Released: 1973

The "DO NOT" Short List

Clients Will Appreciate!

This “3 Biz Tips in 5 Minutes” show tees up a fun and fast starter kit for 2023.

Each January brings a flood of inspiration and advice from the social media thought leaders we follow. Fixating on certain performance improvements can become an annual ritual laced with good intentions. During our go-forward goal setting we often overlook the value tucked inside tips on what to avoid. This episode zips through some light-hearted ideas that focus on what not to do. Who knows…the next few minutes might change the trajectory of business outcomes for this year and beyond? 

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Artist: The Beatles

Track: “Don’t Let Me Down”

Released: 1969

IGNITE SELLING REVISITED

with Steve Gielda

 We are honored to welcome Steve Gielda for his second visit to our show. Today Steve shares the corporate training path Ignite Selling is traveling in 2023 and beyond.  

Steve appeared on our show in early 2020 to announce the launch of a virtual training product that debuted a few days after we aired Episode 24. Virtual Strategic Planning Simulation (VSPS) was Initially designed to meet the unique challenges of a 2020 lockdown. VSPS proved to be a spark for even more training innovation from the talented team of Steve Gielda and Kevin Jones. Join us for an engaging and informative discussion. Happy New Year! 

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Artist: The Outfield

Track: “Your Love”

Released: 1985

DELIVERABLES PACKAGED 

WITH A DASH OF TLC!

Today our “3 Biz Tips in 5 Minutes” journey looks at tipping the scales of customer perception. 

Tis the season for wrapping gifts with the right paper, bow and finesse. Join us for a fast and playful look at how we can rise above the competition by providing information in customer-pleasing packages. 

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Artist: The Fortunes

Track: “You’ve Got Your Troubles”

Released: 1965

FIND PEACE, REST & JOY IN THE TRUE CHRISTMAS GIFT!

Our annual Christmas message heralds the life-saving message of God’s gift to all of us. 

The last few years have been filled with wacky twists, turns, ups, downs, weirdness and strangeness. Lives and livelihoods have been altered forever. Global fear mongering has taken center-stage. Many of us are distraught, confused and crying out for the truth. Many of us need the comfort delivered by encouraging messages of hope. This episode is intended to share the truth about the real Christmas gift. God gave us a way to exchange fear with faith, and it is through this faith that we have the ability to receive God’s life-changing promises. Join us for eight minutes that can renew your life forever.

LOST IN THE SHUFFLE

Artist: Zach Williams

Track: “Go Tell It on the Mountain”

Released: 2020

DO YOU CHOOSE LTW OR WTL?

This “3 Biz Tips in 5 Minutes” entices our audience to devote some introspection time to an age-old question.

For one-third of my career I commuted 4 hours a day to and from work. Many key life moments were missed in exchange for my coming and going. What about you and your career? Is it time for some hard choices and possible changes? When the sun sets on your career…what do you want to see on the scales of life versus work? Sip your favorite drink and give this one some thought! 

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Artist: The Searchers

Track: “Needles and Pins”

Released: 1964

MAKING CONVERSATIONS COUNT

with Wendy Harris

Wendy Harris shares insights from her book about producing favorable business results from phone conversations. 

Effective use of the phone is the focal point of this episode. Although the totality of business phone conversations are on the decline, many companies still rely on this tool as an essential ingredient for success. Wendy Harris is an author and trainer that specializes in getting robust returns on the investment of making phone calls. Join us as we head to Scotland for a fun and informative discussion that can assist your business in making every phone conversation count. 

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Artist: Yazz

Track: “The Only Way Is Up”

Released: 1988

THE ALWAYS FACTOR

Today we pack an essential go-bag for our “3 Biz Tips in 5 Minutes” road trip.

“Always” is a now a lazy, casual word that actually has deep roots in specificity. In this 3:44 show, we rewind the tape to specificness as we highlight three nuggets of encouragement that we put in the “Always” file. Enjoy your turkey and remember the tips for oven cooking…always tun the oven on, always slow cook at 325°, and always remember to baste it periodically! Happy Thanksgiving! 

LOST IN THE SHUFFLE

Artist: Gerry & The Pacemakers

Track: “It’s Gonna Be Alright”

Released: 1964

BATTLE TESTED BUSINESS BUDDIES

Today our “3 Biz Tips in 5 Minutes” train ride makes a stop at the default training center. 

Grab and go! Plug and play! In and out! These are phrases that describe the lives many of us live. It is not uncommon to have busy work schedules collide with a life calendar that heaps too much on our plates. Now imagine injecting the “heat of a business battle” that turns ugly, simply because there was not enough time to adequately prepare. Join us for a thought-provoking show that uncorks a family of three-pronged tools that can become valuable defaults in the heat of our business battles!  

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Artist: Chad & Jeremy

Track: “Yesterday’s Gone”

Released: 1964

HAVING THE MINDSET OF A SERVICE VOLUNTEER!

This installment of “3 Biz Tips in 5 Minutes” lands on a refreshing mindset that will create a bevy of brand fans!

Do we agree that most companies take aim at trying to address the realistic wants of customers? In addition, don’t most businesses attempt to service consumers in ways that address baseline needs? Yet, how many of us strive to deliver a next-level service that springs forward from a mindset of getting to the customer before they get to you? What if “Volunteer Servicing” could change the long-term trajectory of your enterprise. Join us for a different angle on providing customer service.

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Artist: Unit 4 + 2

Track: “Concrete & Clay”

Released: 1965

WONDER, WATCH, WAIT OR WORK IT!

The center point of this “3 Biz Tips in 5 Minutes” episode is achieving profitable results by using an awkward, yet highly effective business tool.

This business suggestion feels weird to deploy and can be draining to execute! However, in some cases the job might not be accomplished without the use of this business buddy! Join us in examining a unique managerial method that elevates customer satisfaction and delivers two-sided profitability. The ball is on the two-yard line, it’s fourth down, and we need to score for the win! Let’s work it!

LOST IN THE SHUFFLE

Artist: Emerson Lake & Palmer

Track: “Hoedown”

Released: 1971

WESLEY CANTRELL 

A Leader of Consequence

We are honored to host this special interview with Wesley Cantrell. 

The former Lanier Business Products President, and Lanier Worldwide CEO shares valuable insights from his notable and distinguished career. Wesley tells short stories and offers takeaways about faith, family, work, life, character and the ability to release the CEO within! This interview clearly points to the career cornerstone that can create future leaders of great consequence. During our interview it became clear to me that Wesley is a man that smiles with his heart. We hope family, friends, past associates and young professionals will agree! Enjoy your time hearing the endearing, smart, witty and God-honoring words of Wesley Cantrell.

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Artist: Richard Smallwood

Track: “The Center of My Joy”

Released: 2016

HOW DOG OWNERSHIP CAN HELP OUR BUSINESSES

This “3 Biz Tips in 5 Minutes” show spotlights some fun customer-care reminders we can borrow from our furry, tail-wagging friends!

Imagine learning how to create better customer experiences just because you own a dog? Fido, Spot, Fluffy, Rascal and a host of other canines can teach us how to live out 3R customer care. Hopefully this show will become a memory trigger each time you delve into client-engagement? Enjoy! 

LOST IN THE SHUFFLE

Artist: Rick Derringer

Track: “Walkin’ The Dog”

Released: 1977