WORKSHOP TESTIMONIALS
FULL-DAY WORKSHOP
CUSTOMIZED | INTERACTIVE
“Jeff delivered a full-day, Experience Economy Workshop for team leaders and associates. The information was well received, and we are now using specific workshop content, and the SimpleBiz360™ book to assist with continuous improvement efforts. The day we spent with Jeff was well worth our investment.”
FJ Runyon | CEO | Timber Warriors
STEWARDSHIP WORKSHOPS
CUSTOMER-CENTRICITY WORKSHOP
CUSTOMER-CENTRICITY WORKSHOP
“Over the past two years Jeff has created and facilitated 18 workshops for the Business Strategies Group of the Christian Business Network. His commitment to professionalism is evident throughout all the phases of his workshop planning, preparation, and delivery. He pursues excellence at every level of his responsibilities. The God-honori
“Over the past two years Jeff has created and facilitated 18 workshops for the Business Strategies Group of the Christian Business Network. His commitment to professionalism is evident throughout all the phases of his workshop planning, preparation, and delivery. He pursues excellence at every level of his responsibilities. The God-honoring, common sense approach of SimpleBiz360® is refreshing and impactful. Regardless of the size of your organization, I would highly recommend hiring Jeff if you want to improve your customer experiences and business results. You won’t be disappointed!”
Michael Chetelat
President
Christian Business Newtwork
CUSTOMER-CENTRICITY WORKSHOP
CUSTOMER-CENTRICITY WORKSHOP
CUSTOMER-CENTRICITY WORKSHOP
“Jeff provided an outstanding workshop for our team that homed in on developing smart and very practical methods every individual in our company can adopt to improve our customer relationships & ultimately retain them.
What made Jeff's workshop so unique & impactful compared to similar ones we've tried - was how Jeff was able to teach his
“Jeff provided an outstanding workshop for our team that homed in on developing smart and very practical methods every individual in our company can adopt to improve our customer relationships & ultimately retain them.
What made Jeff's workshop so unique & impactful compared to similar ones we've tried - was how Jeff was able to teach his standard practices in a very nuanced way that's perfect for our business & customer persona. He was able to do this by firstly intricately learning and understanding our current business communication practices. This nuanced approach allowed our team to step into the mindsets of our customers and create awareness of simple customer development practices our team could then adopt.
All in all, Jeff has provided an incredibly valuable awareness & training program we've been able to easily implement and has significantly boosted our CSAT!"
Matt Pollard
General Manager
LEADSUN
CAREER WORKSHOPS
CUSTOMER-CENTRICITY WORKSHOP
SALES/CSR WORKSHOP
"Jeff taught two sessions of our career advancement course for professionals with disabilities. His step-by-step approach to building a pitch, his insights on networking, and his experience in sales and marketing was very popular with our candidates. He provides a tremendous wealth of information that every career-minded professional shou
"Jeff taught two sessions of our career advancement course for professionals with disabilities. His step-by-step approach to building a pitch, his insights on networking, and his experience in sales and marketing was very popular with our candidates. He provides a tremendous wealth of information that every career-minded professional should listen to. I'm grateful for his time and his energy."
Jason Hartsfield
Career Advisor
Starkloff Institute
SALES/CSR WORKSHOP
CUSTOMER-CENTRICITY WORKSHOP
SALES/CSR WORKSHOP
"The two-day training session provided an in-depth overview of the sales cycle and process while spending time giving the students detailed knowledge of the finer points and concepts associated with each phase. Jeff, your one-on-one style and use of real-world examples drove home the most important part to successful selling: relationship
"The two-day training session provided an in-depth overview of the sales cycle and process while spending time giving the students detailed knowledge of the finer points and concepts associated with each phase. Jeff, your one-on-one style and use of real-world examples drove home the most important part to successful selling: relationships."
Steve Denny
General Manager,
Brownells LE, Defense, Security
Government Programs and Sales
PRICING AND PROFITABILITY
"I recently read SimpleBiz360™ Timeless Business Tools by Jeff Mason but was still struggling with how to produce a fair market price for my new product. I reached out to Jeff, and he referred me to the drawer in the tool chest (the description of how his book can meet business owner’s needs) that I would need to set the price. This was the background information I would need for when he sent the information I requested. He also provided a spreadsheet with a list of things I would need to determine the price. Once I completed and returned the spreadsheet to him, he sent me a few detailed price ranges for my product and explained the information in reference to the pricing.
He also made a suggestion on how to sell the product. As a result of his assistance, I feel very confident in using one of the prices he sent because I now understand what he did to come to the price ranges. I believe I may be able to use the information he helped me with this time to develop prices for future products. Thanks so much Jeff for making things “simple” enough for me to understand and for your assistance with the pricing of my new product."
Lynn (Calvin) Plater
CVO
CYLS-KIDS, LLC
