Imagine the Benefits of Seeing Your Company in Slow Motion?
Does Your Business Communicate Expectations to Customers?
Are Your Deliverables Matching What You Promoted?
Is Thanking Customers a Mindset of Your Corporate Culture?
How Do You Teach, Train and Coach the Art of Saying Thank You?
What If Customer Stewardship Replaced Customer Service?
Are You a Business Streaker or Results Finisher?
How Often Do You Ask Sales and Service Personnel for Improvement Ideas?
Is Your Business Company-Centric or Customer-Centric?
Have You Ever Scheduled Dedicated Time for Business Thinking?
Did You Ever Just Hear A Customer Without Sincerely Listening To Them?
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