11/18/2024 - WATCH OMOQ #9

Q9 - 11/18/2024

Does Your Business Communicate Expectations to Customers?

What If Customer Stewardship Replaced Customer Service?

Are You a Business Streaker or Results Finisher?

How Often Do You Learn from Customers?

WATCH OMOQ #7

How Often Do You Ask Sales and Service Personnel for Improvement Ideas?

Is Your Business Company-Centric or Customer-Centric?

Did You Ever Consider Swimming Upstream?

WATCH OMOQ #2

Have You Ever Scheduled Dedicated Time for Business Thinking?

Did You Ever Just Hear A Customer Without Sincerely Listening To Them?